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11. Customer Favorites

The customer favorites feature allows you to select an item for an order using the existing history of a customer. This feature helps increase the speed of sales order entry―especially for large sales orders and frequently bought items.

To use customer favorites, follow these steps:

  1. Select the FAVORITES button on the Sales Order screen Line Items tab.

  2. The following screen will appear:

    Customer Favorites

  3. Type a portion of the item number in the Item Search field.

  4. Click the GO button to display a list of previously purchased items.

  5. To select multiple items at once, use the CTRL+SHIFT keys.

  6. Select the NEXT button to advance to the screen where you specify the line item quantity, as shown below:

    Customer Favorites QTY

  7. Give each selected item a quantity.

    Note

    If an item is not given a quantity, it will not be added to the open sales order.

  8. Select OK to add the items to the sales order.

    Tip

    Clicking PREVIOUS will return you to the Customer Favorites screen.