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11.2.9. Opportunity Types

Opportunity types are used by the opportunity management system to categorize kinds of opportunities. When opportunity types are entered in the Master Information section, these types are then available for use when entering or updating opportunities.

Tip

You must manually create opportunity types if you want the ability to assign them to opportunities. If no opportunity types are defined, then none will be available when entering opportunities.

To access the master list of opportunity types, go to CRM > Setup > Master Information > Opportunity Types. The following screen will appear.

Opportunity Types master list

The Opportunity Types screen displays information on all existing opportunity types, including opportunity type code and description.

11.2.9.1. Opportunity Type

To create a new opportunity type, select the NEW button. The following screen will appear:

Create new Opportunity Type

When creating a new opportunity type, you are presented with the following options:

Name

Enter a name to define the opportunity type.

Description

Enter a brief description of the opportunity type.