Purchase order returns are used in the event that purchase order items need to be returned to a vendor. To access your purchase order returns, go to
. The following screen will appear:Privileged users will be given the option to generate a payables credit memo to offset the amount of the return when the return is posted. For more information, please see Section 6.5.3, “ Post PO Return Credit Memo”.
This option is available when returning against closed purchase order line items. Closed purchase orders will be reopened automatically in this scenario to allow for future receipts. If the option is not used—or if a line item is not closed at the time of a return—then the return may be processed normally from the Uninvoiced Receipts and Returns screen.
When entering a purchase order return, you are presented with the following options:
Enter the order number of the order whose line item(s) you want to return.
If your system is configured to use drop shipping, this informational, read-only field will be displayed. It will be selected if the purchase order entered was a drop ship order.
Use this field to enter the vendor's return material authorization (RMA) code.
Select if you want to print a return report when the return is posted. The report will be printed when you select the
button.Enter the address where the return should be sent. By default, the address used will be the same as the main vendor address found on the Vendor master. You may edit the address information before posting the return.
Display lists purchase order line items available for return.
The following buttons are unique to this screen:
Highlight a line item, then select this button to remove the returned line item quantity from inventory. For privileged users, an payables credit memo may be generated in the amount of the return when the return is posted. This option is available when returning against closed line items. If used, the line item will be automatically reopened to allow for future receipts. Also, a return report will be printed if the Print Return Report option is selected.
Highlight a line item, then select this button to initiate a return. Double-clicking on a purchase order line item will also bring you to the Return Item screen.