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10.2.8. Opportunity Stages

Opportunity stages are used by the opportunity management system to categorize the current stage of an opportunity. When opportunity stages are entered in the Master Information section, these stages are then available for use when entering or updating opportunities.

Tip

You must manually create opportunity stages if you want the ability to assign them to opportunities. If no opportunity stages are defined, then none will be available when entering opportunities.

To access the master list of opportunity stages, go to CRM > Setup > Master Information > Opportunity Stages. The following screen will appear.

Opportunity Stages master list

The Opportunity Stages screen displays information on all existing opportunity stages, including opportunity stage code and description.

10.2.8.1. Opportunity Stage

To create a new opportunity stage, select the NEW button. The following screen will appear:

Create new Opportunity Stage

When creating a new opportunity stage, you are presented with the following options:

Name

Enter a name to define the opportunity stage.

Description

Enter a brief description of the opportunity stage.

Mark Opportunity Inactive at this Stage

Select if you want the system to automatically mark opportunities as inactive when they reach the specified stage.