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5.11. CRM

Create Incident

Select to create a new Incident.

Deactivate

Select to de-activate the selected item.

Delete To-Do

Select to delete the specified To-Do Item.

Edit Incident

Select to edit the specified Incident.

Edit To-Do

Select to edit the specified To-To Item.

New Incident

Select to create a new Incident.

New To-Do

Select to create a new To-Do Item.

View Incident

Select to view the specified Incident.

View To-Do

Select to view the specified To-To Item.

Customer Workbench

Select to open the Customer Information Workbench for the specified Customer.