If you read the query in the previous section, you'll know that it looks for four Characteristics associated with the Customer: ftpserver, ftplogin, ftppassword, and ftpdirectory. These do not yet exist in the database, so we have to add them:
Follow this path:
Click the NEW button
In the "Name" field, enter "ftpserver"
Check the "Customer" field
In the "Description" field, enter "Used for EDI Profiles"
Click the SAVE button
Repeat these steps to create the other three Characteristics that we need: "ftplogin", "ftppassword", and "ftpdirectory".